Every customer gets his own password protected userid under Linux. By logging in with his userid, the customer gains access to his web storage space. Every userid "owns" a structure of disk subdirectories in the Linux file system. The "root" of this structure is the "home" directory, found at path "/home/userid." Note that this is somewhat similar to the MS-DOS directory structure, except that there is no drive letter and forward slashes are used instead of backward slashes. The path referred to above, however is in relation to our own servers. When you FTP to your account using your domain name and userid, you don't need to put in "home/userid." You will automatically be taken there.
Inside the home directory are many files and other directories. The most important one is named "www". Every customer has his own separate "www" subdirectory. Files placed in the "www" directory are visible to remote browsers over the Internet, so this is where you want to place all your html documents, graphics, sounds, files, etc. which you want people to be able to access from the world wide web. For example, when a browser asks for URL http://yourdomain.com/page.html, Apache looks for the file: /home/yourdomain.com/www/page.html and sends it out.
The filename of your home page should be index.htm or index.html. The webserver will automatically send the file at path /home/yourdomain.com/www/index.htm when a browser specifies http://www.yourdomain.com. When your account is set up, there will be an index.htm page already installed. This just tells anyone accessing your domain that your site is under construction and will be available soon. You will replace this file in the www directory with one of your own creation. If you wish to use any of the cgi features we provide that use Server Side Includes (SSI), you must name your page with the .sht or .shtml extension. You can put an index.htm file in any subdirectory that you wish, and it will be the default page served when you don't want your visitors to have to type a full page URL reference, for example, http://www.yourdomain.com/whatever instead of http://www.yourdomain.com/whatever/page.htm, or http://www.yourdomain.com/whatever.htm.
Now that we know where the files have to be located in order to be visible from the Internet, just how do we put the files there? There are several ways, depending on your computer system. For Mac OS, a program called Fetch may be used. Microsoft Windows systems can use WS_FTP. Look further in this manual for detailed instructions on each of these programs.
You need a telnet program to log into your telnet account. Simply put in yourdomain.com as the host, and connect to the server. When you are connected, you will be prompted for your userid and password. Note: Windows 95 and 98 have a telnet program built in. To use it select Start | Run, and then type telnet yourdomain.com.
Some of the programs available at the shell prompt are:
In general, it's a pretty complete POSIX environment. You access these programs by typing in their names and then following commands relevant to each program. If you need help with any of the programs, at the shell prompt, type man and the name of the program to get instructions for that program online. If your problem is not knowing the name of the program, try apropos subject (e.g. apropos mail). It is important to remember that Unix is case-sensitive, and that "Index.htm" is not the same as "index.htm."
Note: If you experience problems with your telnet program when using the above programs you will need to make a entry in your login directories .bash_profile file. Just add the following to the last line:
export TERM=vt100. This will allow you to use all shell programs properly.
A name of anywhere from 3 to 16 letters is legal for e-mail accounts, FTP accounts, and telnet accounts. There is no limitation for file names on the server.
To count accesses, there is a directory called wusage in your www directory. To access it, just log on the Internet and with your web browser, go to:
You will see a webpage with statistics for your domain for the previous week. If you are a brand new domain, you won't see any statistics there yet. If you go to the link from that page leading to Weekly Reports, you will see a much more detailed report, including pie charts, graphs, etc. These reports are automatically generated for you once each week, and are stored in one place so you can compare weekly statistics easily.
If you would like to see domain names in your stats and other programs rather than just IP numbers, put an empty file in your wusage directory called dns (no extensions). This will act as a switch and reverse authentication will be activated for the domain.
In your home directory, you will see a file called access-log. You can download this file and open it in any word processor to see exactly what files were accessed, what domain the visitor came from, the dates and times of each visit, etc.
You can find out how much space is in use by the www files for your domain by using Telnet to log into your account and then from the Unix prompt, typing the following:
du -s /www/htdocs/yourdomain
This will give you a report back of the number of kilobytes (k) all files in your www directory add up to.
If you have an anonymous FTP area, also check:
du -s ~ftp/yourdomain.com
To check how much space is being used by files in your home directory, type:
du -s $HOME
Adding up the results from all three of these commands will give you the total amount of space you are using, but a simpler way of checking all three directories is to type:
du * www/* anonftp/* -c
You will then see a space report for each directory (-a to see for each file) and at the end, a total.
To change your password, Telnet to your account. After logging in with your username and password, at the Unix prompt, type: passwd
A script will ask you to type in your old password, then the password you want it changed to will be asked for twice to verify. This will not work for POP-only accounts. There is no way you can change the password for those accounts - they must be changed by sending us e-mail and we will take care of it.
This Unix program is compatible with the zip program for MS-DOS and Windows. To zip files, first have the files uploaded to your server, then log into your account with Telnet. Navigate to the directory where the files are that you want to zip (for instance by typing cd www then cd sounds). Then type: zip myzip file1 file2 file3
This puts the files "file1", "file2", and "file3" into a new zip archive called "myzip.zip". On the other hand, if you had the archive "myzip.zip" and wanted to get back the files, you would type: unzip myzip
Typing zip or unzip by itself will give you a usage summary, showing nearly all the options available.
Your default e-mail address is firstname.lastname@example.org. This account is setup as a "catch-all" e-mail account. This means that you can send mail to email@example.com and it will automatically forward to your default e-mail account. Example: if you send mail to firstname.lastname@example.org it will automatically forward to your default e-mail account.
Your username and password were e-mailed to you when your account was set up. Please refer to that information when configuring your e-mail program.
Since there are many different versions of e-mail programs some of these instructions might not be exactly the same for your program. All mail programs however ask the same basic questions and should be very similar to the below instructions.
Important Note: when setting up your e-mail account for the first time make sure you check for new mail before trying to send a message. If you don't, it will come up with an error when trying to send that message. This is only necessary when setting up your e-mail account for the first time.
Microsoft Outlook Express and Outlook 98
Other Mail Programs
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